Shipping Policy

 Your satisfaction is our goal. We know which shipping companies are best at getting your order to you quickly and safely and do it so at a fair cost. We have partnered with the best of the best. So, on every order we select which shipping carrier is best suited to meet your needs.


Handling Time:

Order verification, quality check, and packaging. All orders are sent to the fulfillment center for dispatch within 3-5 working day after the order is placed.



Normally, we(seller) bear the shipping fee, that means, free shipping for buyer. We ship the human hair via FedEx, it takes about 10 business days. Synthetic wig will be shipped by EUB, it takes about 20 working days.


Helpful Hint:

  1. Normally, the local shippers deliver packages on workday (Mon. - Fri.). Therefore, to ensure your parcel will be delivered to you safely and punctually, it’s better for you to choose an address where you can receive the package on workday as the shipping address. It’s best to keep your phone open, because the shipper might contact you via phone.


  1. Some shipping services we using should have the customer’s signature to be successfully delivered. If we ship the goods to your delivery address and someone signs for it, we will not be responsible for any loss or theft of the package. Therefore, please make sure that you or your authorized person are at the delivery address.


And, the following conditions will be borne by the buyer:

  1. If customs duties are imposed in the recipient’s country/region, the taxes will be paid by the buyer.


  1. The cost incurred due to the buyer’s delivery delay or address modification shall be borne by the buyer.


  1. The buyer shall bear the cost incurred due to the buyer’s cancellation or return of the order halfway for personal reasons.